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Toll-Free: 855-997-2367
Phone: 540-904-1458
Shenandoah Podiatry
Toll Free: 855-997-2367
Roanoke: 540-904-1458

Find Answers From Our Roanoke Podiatrists About Your Foot and Ankle Pain...and About Our Practice!

We love to hear (and answer) your questions! Listed are some frequently asked questions we receive at office, as well as some answers to others that we think you may find very informative. Make sure to check out our blog as well, where you’ll find in-depth articles on common feet and ankle problems. 

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  • When is it safe to paint my nails or have a pedicure following treatment?

    You can apply polish immediately after the treatment. It is important that you remove all nail polish and nail decorations the day before your treatment.

  • Is the laser treatment for nail fungus painful?

    Most patients feel no pain. Some may feel a warming sensation. An isolated few may feel a slight pinprick.

  • Is there a recovery period from fungal laser treatment?

    No. The treatment is a walk in/walk out procedure.

  • How does toenail fungus laser treatment work?

    The laser kills fungus that lives in and under the nail. The laser light passes through the nail without causing damage to the nail or the surrounding skin. At the time of the procedure, the toenail will not become instantly clear— it takes time to grow out.

  • What are the symptoms of fungal nails?

    Fungal nails appear to be yellow, brown, dry, brittle, cracked, thick and/or raised. Also, fungal nails can be associated with athlete’s foot (dry, itchy skin).

  • Do orthotics help pain from a heel spur?

    There are a variety of ways that we can treat a bony growth on the bottom of your heel and one of the effective, conservative treatment methods is to use orthotics for heel spurs. When a heel spur has developed due to a biomechanical imbalance, these customized inserts can help correct the issue. It is important to note that these foot supports are not the same as the mass-produced shoe inserts that you can buy at retail stores and nationwide pharmacies. Those inserts can provide cushioning, and possibly arch support, but are not prescribed, medical devices that are created specifically for your feet.

    When faced with the pain and discomfort that can accompany a heel spur, come see Dr. Jennifer Keller or any of the professional staff at Shenandoah Podiatry. We will examine your condition and determine the best course of treatment to eliminate the pain and discomfort. When we determine that orthotics will be effective at treating our clients, we customize them to make sure the problem is being addressed. Make an appointment at our Roanoke, VA office by calling (540) 904-1458 or use our online form.

  • What is a bone spur?

    A bone spur is a growth that forms on a normal bone, typically when your body tries to repair or protect itself by producing extra bone tissue. Contrary to the “spur” in the name, these growths are not usually sharp. They are often smooth, but may cause pain and discomfort when they press or rub against other tissue and wear it down. In cases where it is not creating any issues, there is no need for treatment of the bony growth, especially since it’s not likely that you would even be aware that you have one.

    When you do have pain that stems from a difficult bone spur, Shenandoah Podiatry is here for you. We will examine your condition, give an expert diagnosis, and provide the first-class treatment you expect from our practice. We have an office conveniently located in Roanoke, VA to better serve you. To schedule an appointment, call (540) 904-1458 for our Roanoke location, or schedule online today.

  • Why does my 2nd toe hurt?

    When you experience a vague pain in your forefoot, particularly with regard to your second toe, it is possible that you have a condition known as Freiberg’s disease. In addition to pain, other observable symptoms of this ailment include stiffness, a limp, or even swelling if the synovial membrane that lines the inside of your joint has become inflamed.

    This condition is more likely to be found in patients aged 13-18, and especially female athletes who fall in that age range. The exact cause of Freiberg’s disease is unknown, but it can arise from traumatic injury or an interrupted growth process in the metatarsal. It is also more common for individuals who have long second toes, because this situation increases the amount of weight placed on the second metatarsal head.

    If you, or a loved one, are experiencing pain in the second toe, come see Shenandoah Podiatry as soon as possible. Early treatment for this ailment can help prevent it from becoming a chronic condition. Our expert staff will administer the care you need when you visit our Roanoke, VA office. To make an appointment, call our Roanoke office at (540) 904-1458, or use our online form.

  • What is Freiberg’s Disease?

    Freiberg’s disease is a rare condition that can become a debilitating ailment if not treated properly; it can even cause the onset of arthritis at a young age. Symptoms of this disease often include a vague forefoot pain, stiffness (particularly in the second toe), and a limp. Swelling may become apparent if there is inflammation of the synovial membrane on the inside of the joint.

    The exact cause of this condition is unclear. Some, but not all, cases can be traced to a traumatic injury. In other instances, typically noted in adolescent patients, Freiberg’s stems from interruptions of normal growth processes at either the end of the bone (the epiphysis) or the growth plate (the apophysis) and results in fragmentation of the joint surface. Also, when the second toe is longer than the big toe, it assumes greater pressure and weight than it should, which leads to issues in its metatarsal joint.

    When you, or a loved one, have the symptoms of Freiberg’s disease, it is important to come in and see us at Shenandoah Podiatry sooner rather than later. Our expert staff will give you the treatment and care that you need. Call our Roanoke, VA office at (540) 904-1458, or schedule an appointment online today.

  • Do flat feet hurt?

    Flat feet is a fairly common and usually painless condition, but that does not mean that there are no issues associated with it. Some symptoms include fatigued feet, swelling, difficulty with moving, and, yes, even pain. The larger issue with low arches is how they affect other body parts, including the ankles, knees, and hips.

    When you have flat feet, they often overpronate when you walk or run. This means that the foot rolls excessively inward as it completes the motion from the heel striking the ground through the final push of the toes. As your body tries to compensate, the alignment of your legs is thrown off and your joints may pull in a manner in which they were not intended.

    If your low arches are causing you pain, Shenandoah Podiatry can help. Dr. Jennifer Keller is an experienced podiatrists who provides world-class treatment. Call our Roanoke office at (540) 904-1458 or schedule an appointment online and get the pain relief you need today!