Go to navigation Go to content
Toll-Free: 855-997-2367
Phone: 540-904-1458
Shenandoah Podiatry
Toll Free: 855-997-2367
Roanoke: 540-904-1458

Find Answers From Our Roanoke Podiatrists About Your Foot and Ankle Pain...and About Our Practice!

We love to hear (and answer) your questions! Listed are some frequently asked questions we receive at office, as well as some answers to others that we think you may find very informative. Make sure to check out our blog as well, where you’ll find in-depth articles on common feet and ankle problems. 

  • Page 1
  • What kinds of conditions can orthotics help?

    Orthotics are versatile medical devices custom crafted for your feet that can be used to treat a wide array of foot and ankle issues. This is not an exhaustive list, but some of the conditions include – bunions, corns and calluses, cavus foot (high foot arch), flat foot, hallux rigidus, neuromas, and plantar fasciitis.

    The reason these devices are so versatile is that we create them specifically for your feet and based on your unique gait. They are constructed from either soft or hard (or both) materials and can provide cushion or structure, depending on the intended function.

    There are inserts that can be bought in the store, but those are not intended to cure a medical condition and should only be used for additional cushioning or arch support.

    If you have a condition that might benefit from a pair of custom orthotics, contact Shenandoah Podiatry today. Call our Roanoke, VA office at (540) 904-1458. You can also use our online form to request an appointment at either location.

  • Can exercise relieve arthritis pain?

    In the long run, staying active can help relieve arthritis pain. The disease causes pain and stiffness in your joints. This comes from a breakdown in the cartilage that covers the ends of your bones, which is something that no amount of movement can change. However, strengthening the muscles that support and surround the joint can help. Exercising also improves your range of motion and flexibility and allows you to maintain a healthy weight—all of which make a big difference.

    The key to this is choosing the right kind of exercise. Running and other high-impact activities are not the right way to approach this. Instead, opt for swimming, yoga, or water aerobics, which can provide an array of benefits for you.

    If you have arthritis and exercise is not part of your routine, Shenandoah Podiatry is here for you. We will take the time to understand your current condition and then find physical activities that are right for you. Our office can also administer a variety of treatments, so contact us today via our online form or give us a call at (540) 904-1458 for our Roanoke office.

  • Do orthotics help pain from a heel spur?

    There are a variety of ways that we can treat a bony growth on the bottom of your heel and one of the effective, conservative treatment methods is to use orthotics for heel spurs. When a heel spur has developed due to a biomechanical imbalance, these customized inserts can help correct the issue. It is important to note that these foot supports are not the same as the mass-produced shoe inserts that you can buy at retail stores and nationwide pharmacies. Those inserts can provide cushioning, and possibly arch support, but are not prescribed, medical devices that are created specifically for your feet.

    When faced with the pain and discomfort that can accompany a heel spur, come see Dr. Jennifer Keller or any of the professional staff at Shenandoah Podiatry. We will examine your condition and determine the best course of treatment to eliminate the pain and discomfort. When we determine that orthotics will be effective at treating our clients, we customize them to make sure the problem is being addressed. Make an appointment at our Roanoke, VA office by calling (540) 904-1458 or use our online form.

  • What is a bone spur?

    A bone spur is a growth that forms on a normal bone, typically when your body tries to repair or protect itself by producing extra bone tissue. Contrary to the “spur” in the name, these growths are not usually sharp. They are often smooth, but may cause pain and discomfort when they press or rub against other tissue and wear it down. In cases where it is not creating any issues, there is no need for treatment of the bony growth, especially since it’s not likely that you would even be aware that you have one.

    When you do have pain that stems from a difficult bone spur, Shenandoah Podiatry is here for you. We will examine your condition, give an expert diagnosis, and provide the first-class treatment you expect from our practice. We have an office conveniently located in Roanoke, VA to better serve you. To schedule an appointment, call (540) 904-1458 for our Roanoke location, or schedule online today.

  • How Can I Soothe Heel Pain After A Long Day at Work?

    Being on your feet for long periods of time can make for a pretty painful end of the day—especially for your heels. One of the most common causes of heel pain is plantar fasciitis, an inflammation of the ligament that spans the bottom of your foot. fPain is often worse in the morning since the ligament tightens in your sleep, making your first step difficult. As you walk around, the tissues will loosen up and pain will subside, but only temporarily. Left untreated, the problem will get increasingly worse, especially if you continue to stress it with overuse.

    There are stretches you can do to soothe heel pain and help relieve symptoms, but the best thing you can do is rest. If you must be on your feet, take breaks often and try to avoid hard surfaces. Icing the area and taking anti-inflammatory medication can help as well. Also, wear shoes that provide plenty of arch support and slip in some custom orthotics to add even more.

    If you are experiencing heel pain, Dr. Jennifer Keller and Dr. Marshal Gwynn can help. Call Shenandoah Podiatry at (540) 808-4343 in Blacksburg, VA, or (540) 904-1458 in Roanoke.

  • What is different with Betterforms (Shenandoah Podiatry’s over the counter insert) and custom orthotics than the one’s I can get made on the machine at Walmart?

    The over-the-counter inserts you purchase in stores such as Walmart are prefabricated based on shoe size only, the scanner at Walmart will check if you have a high arch, flat foot, etc. but still is just prefabricated and not custom made to your feet. Our OTC inserts are also prefabricated but have a better arch support and heel cup to help keep your foot stable and is a great alternative for those with insurance policies that won’t cover custom orthotics or cannot afford them. Custom orthotics are the best option if you want an insert designed to support your foot and correct any malalignment you may have.